All Playful Cat Pole Wear stock ships from our headquarters in Perth, Australia. We dispatch our orders within 3 – 5 days (Due to the nature of our items being handmade to order shipping times take longer than a standard store).
If a item is required urgently please contact us directly.
Please note: Haus of Heel items will ship directly from the company. So packages with multiple items may come as separate parcels.
Australian orders will be sent by Parcel Post $8.30 for Regular Parcel Post ( Up to 7 business days) and $11.30 Express Post Orders (Up to 3 Business Days). Tracking numbers will be provided with every order.
Deliveries to rural areas may take longer.
Please note that once parcels have been dispatched with Australia Post, we cannot control delivery times or provide tracking updates above what is provided online. Please contact Australia Post with your tracking number if you require further information.
We offer $16.00 International Shipping to all foreign locations Worldwide. Estimated delivery times for most destinations is between 2-3 weeks, however this varies widely depending on your country.
Express Post Needed? Need your item now? International customers selecting Express will have their items couriered door-to-door. Estimated delivery is less than 1-2 weeks. Express international delivery rates are calculated at checkout.
Please note that some countries charge import taxes. Playful Cat Pole Wear has no control over this and does not accept any responsibility for customs delays, duties or taxes that may apply in your country. Please note these shipping amounts are transport costs only and do not cover any import liabilities that may be applied by the Government of the destination country.